This policy explains what data the Mirqaa website collects, what we do with it, and how you can control it.
Data you send us: when you fill in the contact form or the cost calculator, we receive your name, email address and phone number, plus your company and project details if you provide them. When you subscribe to the newsletter, we receive your email address only.
Data recorded with an enquiry: your IP address, browser type, the page you first landed on, and the traffic source if you arrived through a campaign link. We use these to block spam and to understand where enquiries come from.
Anonymous statistics: we count page views and clicks on the WhatsApp and call buttons as aggregated daily totals, never linked to a person or a device.
Cookies: the site uses only the essential session and security cookies that let forms work safely. If any analytics tools are switched on, they are described in a section at the end of this page, and they only run after you consent.
How we use data: to reply to your enquiry, send you a quote, and follow up on your project. The newsletter is only sent after you confirm your subscription through the link emailed to you, and every issue carries an unsubscribe link.
Sharing: we do not sell your data or share it with third parties for marketing. It is stored on our hosting provider's servers, and emails are sent through our email provider; they handle it only as far as needed to run the service.
Security and retention: connections to the site are encrypted, and access to data is limited to an admin panel protected by a password and two-factor authentication. Backups kept off the server are encrypted. Unconfirmed newsletter sign-ups are deleted automatically after 7 days. Enquiry data is kept while we are in contact or working on a project, and until you ask us to delete it.
Your rights: you may ask what data we hold about you, have it corrected, or have it deleted. Email the address on our contact page and we will act within 7 business days.
If this policy changes, the new version will be published on this page.
Analytics and cookies
We use Google Analytics (via Google Tag Manager) to measure visits: pages viewed, device type and approximate country. It sets cookies on your device. We do not use this data for advertising or link it to what you send through the contact form.
Cookies are set only after you consent; before that Google receives anonymous, cookieless pings with no identifier for you (visit and page counts only). You can change your choice at any time from "Cookie settings" at the bottom of the page.